Shipping policy

At Earth Sister, we aim to get your order to you as quickly and smoothly as
possible.

Delivery Times
Orders are typically processed within 7-10 business days after payment has been
received and confirmed.

Delivery times are estimates only and may vary depending on courier operations and
your location.

Please note that processing times may be slightly longer during promotions,
holidays, or high-volume periods.

Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and
selected shipping method.
Any free shipping promotions will be clearly stated on the website when
applicable.

Order Tracking
Once your order has been dispatched, you will receive a courier tracking number
via email or SMS (where applicable) so you can monitor your delivery.

Incorrect Delivery Information
Customers are responsible for ensuring that all delivery information provided at
checkout is accurate and complete.
Earth Sister cannot be held responsible for delays, failed deliveries, or additional
shipping costs resulting from incorrect or incomplete delivery details.

Contact Us
If you have any questions about shipping or delivery, please contact us at: admin@earthsister.co.za